FAQ

What does the name Rescue’s Revenge mean?  

Many rescue dogs have had a pretty tough life. Many have endured the streets, tiny crates, cruel owners, not having adequate food and water, being chained up with no shelter, and the list goes on. Some of them even arrive at shelters or agencies at death’s door. As sad as it is 670,000 of these dogs lose this battle every year. However, for a select group that are lucky enough to be rescued they go from fighting to survive to living the good life. From the streets to nice fenced in yards, from cement floors to comfy couches and beds, from going thru trash to try to fill their empty stomach to having a spot by the dinner table, that's what we call a "Rescues Revenge!" Please join us along with the many great agencies, and individuals who dedicate their life to this mission. By wearing our apparel not only are you raising awareness about the many dogs that need help, you are also donating money to rescue agencies and no kill shelters across the United States.

What is 670K-1?

670K stands for 670,000. That is the number of dogs that are euthanized each year in the United States because rescue agencies simply don’t have the necessary resources to save these dogs. The -1 should be read minus 1. So, it should be read 670,000 minus 1. This is a representation of what happens each time someone rescues a dog. We may not be able to individually save all 670,000, but we can each save one. And for that one, it is the difference between life and death. Hence our motto, 670,000 minus 1. Through our apparel we hope to raise awareness of the epidemic of 670,000 dogs being euthanized each year and start a growing trend of people rescuing dogs to subtract 1.

What is the symbol at the bottom of your logo beside “I Save You. You Save Me”?

The symbol on the bottom of our logo is an Adinkra symbol that represents toughness and perseverance. We feel this is the perfect symbol to represent the rescues who have endured and overcome so much and are still able to show us unconditional love. If we could all have this toughness the rescues demonstrate our world would be a much better place!

How much of your proceeds go to rescue agencies and no kill shelters?

We proudly donate a minimum of 15% of all net profits to rescue agencies and no kill shelters across the United States. Donations are rotated to different agencies across five regions of the United States. If you know of an amazing rescue agency or no kill shelter that you would like for us to consider for donation please contact us at info@rescuesrevenge.com.

What is your return policy?

We will happily exchange Rescue’s Revenge apparel if you contact us within 7 days of the delivery date. When we receive item, we will either do an even exchange and send out new size or issue a store credit. To receive exchange or store credit items must be unworn and unwashed. Items with any type of stains or smoke smell will not be exchanged. Unfortunately, original shipping charges are not refundable.

**Please check our size charts before making size selection**

**Any store items that are purchased from affiliate links must be exchanged with the affiliate company in accordance with their exchange policy. Rescue’s Revenge cannot exchange or refund any purchases made through third party companies.**

**International Returns – we will exchange any damaged items. Any incorrect apparel sizes will be exchanged at customers expense. If you need help deciding what size to order please refer to our sizing chart or feel free to email us at info@rescuesrevenge.com and we are happy to help**

What if my item is returned to sender?

If a package is sent to a wrong address, one deemed insufficient by the courier, or a shipment is unclaimed and sent back to sender, we are happy to work with you to get it reshipped to a correct address. However, the cost of reshipment will be at the customers expense.

What if I receive a damaged item?

We apologize for any damaged items. Please contact us within 7 days of delivery date and we are happy to replace your item.

Do you ship worldwide?

Yes, we do. We hope to have people wearing Rescue’s revenge and raising awareness in all countries!

How long will it take to get my order?

All orders are shipped within four days.

Will I be notified when my order has shipped?

Yes. You will receive a confirmation email when your order is placed. You will also receive an email notifying you when your order has been shipped along with a tracking number.

Can I use multiple discount codes on an order?

Sorry but we only allow one discount code/coupon per order.

What forms of payment do you accept?

We accept both PayPal and credit card payments.

How should I wash my Rescue’s Revenge apparel?

For best results wash in cold water with like colors. Please refer to the tag in each item for individual instructions.

How do your shirts and hoodies fit?

All shirts and hoodies are adult unisex and fit true to size. Refer to sizing chart at the bottom of each product page or feel free to contact us if you would like help determining which size to order.

When will I be charged for my order?

Customers are charged when an order is placed.

Do you cover any customs fees charged by other countries?

Rescue’s Revenge does not cover any additional fees/costs/tariffs that your country may impose.

If you have any other questions please email us at info@rescuesrevenge.com